filters
state:
Show
city:
Show
product:
Show
Ricoh has the worst customer support of any business I have ever encountered. In my whole life. Their online manual is extremely, incredibly unhelpful and confusing. Not to mention they look like they were made the same time the internet was and never updated. The...
Read more
1.7
I liked
  • Printer if i could get it to work
I didn't like
  • Everything customer service or help related
#1195480
Reply to reviews
I had two different contracts with them. The second I purchased because I had the first. They then sold my first contract and left me with a product I can't even use. They marketed it to me as a product that can work in conjunction with what I have but made it very...
Read more
1.0
I liked
  • Rep that used to work their before they laid him off
I didn't like
  • Dealing with their corporate or any one else for that matter
#1166798
Reply to reviews
Shortly after we signed our contract Ricoh closed down their local office. My "Rep" is in a call center in St Louis. I called for a service call yesterday have yet to hear from anyone. Trying to talk to a human is near impossible "We are experiencing higher than normal...
Read more
#1166400
Reply to reviews
Complain about Ricoh Printer-SP 111SU
Complain about Ricoh Printer-SP 111SU Totally bad product Ricoh printer.Do not Buy any Ricoh product. Its totally Bad impression for me to use this product. So Find out the below mention comments and Share all . I purchased a Ricoh Printer-SP 111SU. Serial...
Read more
1.0
#1150636
Reply to reviews
Our Ricoh machine serial no is E336M650028. We are facing a lot of problem for the last six month. Paper got jammed and cartilage got to changed due to the noise made durin printing. Ricoh service centre do not necessarily came down to solve the problem on the very day...
Read more
#1148050
Reply to reviews
I have sent orders through to Ricoh for toner and paper for our design printer and assumed that the orders would be delivered. We got a error message on the printer this morning to say that the waste toner bottle is full so I called Ricoh to arrange for a service call...
Read more
Sandton, Gauteng
I didn't like
  • Service
#1143552
Reply to reviews
Show

Ricoh - Richo machine

Very bad service no repair my office richo machine in two aft legal cell HQ Western command chandimandir
#1141523
Reply to reviews
We are a publishing office and recently went to the Richo printer as detailed above. The first one lasted a few weeks and fouled up when printing full colour pages and they literally glued themselves to the mechanism inside the printer. During this time we had to buy a...
Read more
Anonymous
hillclimber2951

Ricoh printers are not the best, The best printers are HP. HP is the way to go.

#1138945
Reply to reviews

Ricoh MP2504ex has a terrible User Interface. For example, in the home menu you have Scan, and select that. Next it lists names on the network, you select one, but no go it wants a DNA sample or something to verify. You have to be Data from Star Trek to make it work. A...
Read more
Anonymous
hillclimber2951

You need to get a good IT guy to set up the copier. When set up properly it will work great.

#1124677
Reply to reviews
We were told the C7100 would produce excellent solids on 100lb. Matte stock. It worked ok on their demo machine in a climate controlled room. Our machine did not perform as they claimed it would. They changed parts, made adjustments, but could not fix it. We have to...
Read more
1.0
#1110152
Reply to reviews