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Contact Ricoh Customer Service

How to Reach a Person at Ricoh

Verified Contact Information

Toll-Free Number:

  • 1-888-456-6457
Call customer service
Send Message

Customer Service:

  • 1-714-361-3855
    Camera Imaging Support
  • 1-877-318-8968
    Commercial and Industrial Print Support
  • 1-800-637-4264
  • 1-800-333-2679
  • 1-212-253-3530

Headquarters:

  • 1-610-296-8000

Legal:

  • 1-833-434-0750
    Privacy Inquiries

Sales/ Reservations:

  • 1-866-230-2723

Ricoh Emails:

Customer Service
Electronic Devices Division, Ricoh Dynamic Capture
Jobs/ Career
Accommodation
Legal
Privacy Inquiries
techsupport@ricoh.com

Ricoh Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ricoh Phone Number
1 (888) 456-6457
Average Hold Time
00:00:27
Average Calls duration
6 minutes
Most Popular Ricoh Email Address
dynamic.capture@ricoh-usa.com
Ricoh Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Ricoh Customer Service?

Most Popular Number:

(888) 456-6457
Total calls: 91 Issues resolved: 9 Last call: Nov 24, 2025

Ricoh provides various Ricoh phone numbers to meet the multiple needs of its customers and help them with any queries they might have. For commercial and industrial print support services, customers can dial the Ricoh phone number 1-877-318-8968. Similarly, if you require assistance related to Ricoh Dynamic Capture, the designated Ricoh customer service number is 1-714-361-3855. Alternatively, to contact the Ricoh technical support team, customers can call 1-800-333-2679. The company also operates a Ricoh support number for its customers with their various products and solutions, which is 1-800-637-4264. Apart from all the mentioned numbers, there is also a toll-free Ricoh phone number, 1-833-434-0750, which customers can call at zero charge.

The Ricoh corporate office is 300 Eagleview Boulevard, Exton, Pennsylvania, 19341, United States. You can use the Ricoh USA headquarters address mentioned for cases where you cannot receive the desired help via phone. You can either personally visit the Ricoh USA headquarters near the area or mail your correspondence to the office. When you visit the Ricoh corporate office, you can contact one of Ricoh's representatives directly and express your concerns regarding the services or trouble you are facing. Once you share your concerns, the representative will help you with the most relevant and prompt solution. Alternatively, you can send your issues as written correspondence to the given Ricoh USA headquarters address, which will be reviewed and responded to within two to three business days.

There are multiple Ricoh email addresses so customers can receive tailored needs according to their specific needs. For instance, if you require assistance from the Ricoh technical support team, you can send your questions and concerns to webmaster@ricoh-usa.com. Similarly, to contact Ricoh customer support for issues related to Ricoh's semiconductors, email edd@ricoh-usa.com. To get the Ricoh customer service team for general customer service issues and concerns, customers can email dynamic.capture@ricoh-usa.com. The variety of Ricoh email addresses allows the company to understand customers' needs and connect them to the designated departments readily available to assist.

PissedConsumer Club

Contact Information

Ricoh Website:

Ricoh Help Center:

Corporate Office Address:

Ricoh USA, Inc.
300 Eagleview Boulevard
Exton, Pennsylvania 19341
United States

Other Info (opening hours):

Mailing Addresses:

Chief Privacy Officer

Ricoh USA, Inc.

777 Third Avenue, 2nd Fl.

New York, NY 10017

United States


Investor Relations Office

3-6, Nakamagome 1-chome, Ohta-ku

Tokyo 143-8555

Japan

More contact details

Summary of Ricoh Customer Service Calls

404 TOTAL
CALLS
06:34 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ricoh?

Product/ Service Question:

  • “Your lease is expiring. I need to reach someone now”
  • “Some technical issue”
  • “Printer not working”

Staff Question:

  • “Reg query about service of printer”
  • “Service code”
  • “Service Code SC672-20”

Website/ Application Question:

  • “Printer installation”
  • “Installation”
  • “For Installing software”

Request for Information Question:

  • “Place order”
  • “We have a richo aficico MP 1800 xerox machine Which is presrently in non operative.But now wnt to vontinue.There for to check we need a sevicing person”
  • “Ricoh machine related”

Account Question:

  • “Login issues”
  • “OEM Code Requorment”
  • “I have a printer machine ask for code”

Employment Question:

  • “Employment”
  • “Payroll”
  • “401K”

Shipping and Delivery Question:

  • “Follow up on toner delivery”
  • “Paper type/size mismatch error”

Return/ Replace Question:

  • “IP address change daily”
  • “Printer cartridge replacement”

Other Question:

  • “REFILL”
  • “Texhnical problem”
  • “Repairing if Ricoh C 2003 printer”

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