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Hi Joanne, Please see email below from the customer. Please could you advise why contract number 22434955_0001_R was loaded in our system as of 1st December 2013? As customer is stating the signed the contract on the 23rd August 2013. Please find attached copy of the...
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1.0
Valley, Isle Of Anglesey
#922792
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THEY DELIVERED A PRINTER TO MY OFFICE, MY COMPUTERS WEREN'T OPERATIONAL AS YET SO I WAS GIVEN A NUMBER TO CALL AND I WAS TOLD THEY WOULD REMOTELY ASSIST WITH MY SET UP, WELL SURPRISE WHEN I CALLED I WAS TOLD I HAD TO PAY $131 PER HOUR FOR THEM TO SET UP A MACHINE I...
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1.0
I didn't like
  • Your organisation values and rules
#903015
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We bought New Ricoh 204SN printer in 2014 from big online website. We put in use in 2015. Only turned on less than 40 times and printed less than 500 pages. It is dead now.(will not turn on).(it is over warrenty). It is a defect product. (It is infant mortality failure...
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#868984
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The model of my printer, Ricoh SP112. The specifications say 1200 pages can be printed. After printing perhaps, 30-40 pages, printer stopped working. Under warranty, they checked and found out the toner needs to be replaced. They claim 1200 pages, but mine was even...
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Epping, New South Wales
#831664
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After leasing a copier from RICOH for 20+ years I am downsizing my office and sincemy lease was up on the copier I notified the company and asked for it to be picked upat my office. Unbelievably, not only will they not pick up their equipment, they require me to...
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#830927
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Bought a Ricoh C250DN printer. Had problems from day one. Had Ricoh techs out three times. That was bad enough but it is a wireless machine and is constantly going offline! Can't be discovered and I have to print out a report from the printer each time to get the...
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I didn't like
  • Constant problems getting supplies and keeping it online
#827785
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If you are employed by RICOH never say anything about your fellow employees who are wasting time on FACEBOOK on a company computer while you are busting your butt to get the job done. You will be fired!!!! Getting fired for coments on RWORLD doesn't make me a bad...
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1.0
Dayton, Kentucky
I didn't like
  • Mostly idiots after ikon
#790259
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I worked for IKON before Ricoh took over. We were using perfectly good Canon copy machines which required very little maintenance. Enter Ricoh, goodbye Canon! Ricoh copy machines are the worst I've ever seen, and I've used Xerox, OCE, and Canon, both analog and...
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Anonymous
Anonymous

I agree, the Ricoh parts don't last. Developer that should last 500k is lucky if it goes 100k. Other manufacturers we have worked with last much longer. We will never buy anot...

Anonymous
Anonymous

Yep, Ricoh sucks! I have cut my hands trying to clear jams out of the finishers and registration areas. They should make the morons who design those Chinese finger traps use t...

#623657
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Ricoh is a highly unethical company, which bills their customers by meter usage, as opposed to billing you a set price per month for supplies and services. ​What Ricoh does is offer a trial period for the use of their office machines, to potential new customers. When...
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#597796
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Ricoh is a hard nose rip off company, which bill their customers by meter usage, as opposed to billing you a set price per month for supplies and services. What Ricoh does is offer a trial period for the use of their office machines, to potential new customers. When a...
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Anonymous
Anonymous

This guys sounds like a disgruntled employee! I have worked for Ricoh for 17 years and have never seen nor been a part of anything this *** states. Not a single time. Ricoh ha...

#521189
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