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After leasing a copier from RICOH for 20+ years I am downsizing my office and sincemy lease was up on the copier I notified the company and asked for it to be picked upat my office. Unbelievably, not only will they not pick up their equipment, they require me to...
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#830927
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Bought a Ricoh C250DN printer. Had problems from day one. Had Ricoh techs out three times. That was bad enough but it is a wireless machine and is constantly going offline! Can't be discovered and I have to print out a report from the printer each time to get the...
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I didn't like
  • Constant problems getting supplies and keeping it online
#827785
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If you are employed by RICOH never say anything about your fellow employees who are wasting time on FACEBOOK on a company computer while you are busting your butt to get the job done. You will be fired!!!! Getting fired for coments on RWORLD doesn't make me a bad...
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1.0
Dayton, Kentucky
I didn't like
  • Mostly idiots after ikon
#790259
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I worked for IKON before Ricoh took over. We were using perfectly good Canon copy machines which required very little maintenance. Enter Ricoh, goodbye Canon! Ricoh copy machines are the worst I've ever seen, and I've used Xerox, OCE, and Canon, both analog and...
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Anonymous
Anonymous

I agree, the Ricoh parts don't last. Developer that should last 500k is lucky if it goes 100k. Other manufacturers we have worked with last much longer. We will never buy anot...

Anonymous
Anonymous

Yep, Ricoh sucks! I have cut my hands trying to clear jams out of the finishers and registration areas. They should make the morons who design those Chinese finger traps use t...

#623657
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Ricoh is a highly unethical company, which bills their customers by meter usage, as opposed to billing you a set price per month for supplies and services. ​What Ricoh does is offer a trial period for the use of their office machines, to potential new customers. When...
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#597796
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Ricoh is a hard nose rip off company, which bill their customers by meter usage, as opposed to billing you a set price per month for supplies and services. What Ricoh does is offer a trial period for the use of their office machines, to potential new customers. When a...
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Anonymous
Anonymous

This guys sounds like a disgruntled employee! I have worked for Ricoh for 17 years and have never seen nor been a part of anything this *** states. Not a single time. Ricoh ha...

#521189
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RICOH POOR SERVICE
RICOH has the worst service I have ever seen, and once you sign up for their lease program they treat you badly. They come offering you "convenience, great service and great products" but that is not what they deliver. Their ricohbusinessolutions.com lease is very...
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#467572
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Our office has a Rico afficio c2500 copier/printer. We thought it was going to be a great machine. This piece of junk jams on a daily basis. It never prints like it's supposed to. The color is always off. The ink only looks good when it is on regular paper. ...
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Anonymous
Anonymous

The toner systems in ricohs leak and the wax in the poor quality toner will stick to the developer rolls and prevent proper transfer of toner to the image on the drum. They ha...

Anonymous
Anonymous

Yep, I know what you mean. Ricoh machines are designed by kindergarten kids. Go with CANON!!!!

#168898
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