filters
state:
Show
city:
Show
product:
Show
Our Ricoh machine serial no is E336M650028. We are facing a lot of problem for the last six month. Paper got jammed and cartilage got to changed due to the noise made durin printing. Ricoh service centre do not necessarily came down to solve the problem on the very day...
Read more
#1148050
Reply to reviews
I have sent orders through to Ricoh for toner and paper for our design printer and assumed that the orders would be delivered. We got a error message on the printer this morning to say that the waste toner bottle is full so I called Ricoh to arrange for a service call...
Read more
Sandton, Gauteng
I didn't like
  • Service
#1143552
Reply to reviews
We are a publishing office and recently went to the Richo printer as detailed above. The first one lasted a few weeks and fouled up when printing full colour pages and they literally glued themselves to the mechanism inside the printer. During this time we had to buy a...
Read more
#1138945
Reply to reviews

Ricoh - Richo machine

Ricoh
#1141523
Very bad service no repair my office richo machine in two aft legal cell HQ Western command chandimandir
Comment
Show

Ricoh - Manager Review

Ricoh
#1015442
Your print fleet manager at Boston Scientific in Marlborough, Ma (Mary Courtney) is the worst employee you have.
Comment
Show

Short Review on December 02, 2016

Ricoh
#965528
1.0
Details
The employee they have running the mail room at City Hall is rude, childish, lazy, she dress nasty, who hires kids to run a business. They never get billing correct, and charge to much for a service and company that sucks.
Comment
Show
Staff
Ricoh - Simple Review #1478270460
1/1

305 Review

Ricoh
#949029
Took my dependable machine away. Put new one in. worked 3 weeks. AND now has been down 3 weeks with only a promise of a new one. Little to no communication.
Comment
Show
Ricoh MP2504ex has a terrible User Interface. For example, in the home menu you have Scan, and select that. Next it lists names on the network, you select one, but no go it wants a DNA sample or something to verify. You have to be Data from Star Trek to make it work. A...
Read more
#1124677
Reply to reviews
We were told the C7100 would produce excellent solids on 100lb. Matte stock. It worked ok on their demo machine in a climate controlled room. Our machine did not perform as they claimed it would. They changed parts, made adjustments, but could not fix it. We have to...
Read more
1.3
#1110152
Reply to reviews
Contacted Ricoh a total of 6 times trying to get a technician out to cover a warranty service request. Every time, they said the technician would be there tomorrow. It's been over two weeks of this now. The technician said he had to wait for parts, now he's saying he's...
Read more
1.0
#1103305
Reply to reviews
Being a Ricoh customer now for 9 years, I don't know why we ever purchased through them again. Upgraded to a new machine with promise's it would be less than what we currently were paying, was nothing but a LIE!! They made a huge mistake and we had been paying on an...
Read more
Anonymous
Anonymous

Their production equipment is a joke, the production color parts: is drums, developer modules, etc. are very cheaply built and never worked properly, causing toner leaks, band...

Anonymous
Anonymous

i agree . we have been with them for 20 years .. we leased a MPC 6501.. breaks downall the time.. nightmare company to deal with.

#1027519
Reply to reviews
We purchased a production machine with Ricoh and at the time of us looking at the machine they said it could run carbonless as long as it meets the specs. Which our paper does. Mind you I ask if we could run carbonless 5 times and each time they said yes. Now after...
Read more
Anonymous
Anonymous

The chemicals from carbonless paper are absorbed by the fused rolls and create image quality problems. Sales will not tell you that is a problem, but their service dept sure w...

Anonymous
Anonymous

Yes, service techs have been specifically tasked to charge customers for T&M calls, even if they have a service contract.

#957327
Reply to reviews
I am a small business owner of a medical clinic. We are finally at the end of our 60 month lease with Ricoh. The machine NEVER did scan, never printed in color without streaks, consistently jammed, the only thing it really did was copy and print black & white. I paid...
Read more
#949485
Reply to reviews
My uncle bought SP100 printer and is not a technical person. He told the that he experience poor quality of prints. I tried the printer and found that it was the worst printing quality I had ever seen. I called your customer care because my uncle was committed for 3...
Read more
Anonymous
Anonymous

Lesson learned, our Ricoh tech would take a couple of days to show up and actually said "of course it jams, its a Ricoh". To me that meant, I can't fix this piece of junk. We ...

Anonymous
Anonymous

Ricoh's small printers, especially the color printers are garbage, leak toner, jam, error codes. The tech was unable to fix ours. It sits in our closet collecting dust. We bou...

1.0
I didn't like
  • Worst experience i ever had with a company
#938846
Reply to reviews